Q1
What are the precautions when using it for the first time?
A1
When using for the first time, set the irradiation level to 30J mode.
Choose a mode flexibly according to skin condition.
Q2
What is the frequency of nursing care?
A2
Care frequency: Once every 2 days (3-4 times per week).
For details, please refer to the instruction manual.
Q3
What is the reference standard for treatment duration?
A3
When applied to the entire face, the minimum treatment duration is
approximately 3 minutes for normal mode and 9 minutes for high-power mode.
Q4
Can it be used while wearing makeup?
Also, can it be used after applying toner or lotion?
A4
If used directly on makeup, it may not achieve sufficient care effects. Please remove makeup first to keep the skin clean, then apply the gel thoroughly on the skin (uniformly spread to a thickness of about 1~2mm) before use. However, it is recommended to use a gel that is not prone to drying during exposure. Alternatively, you can also use a moisturizing facial mask.
Q5
In the following situations, it will automatically power off during use.
A5
●If the irradiation function is not used for approximately 3 consecutive minutes, the power will automatically shut off.
●When the device is tilted, the device will automatically power off.
●When the device is too close, it will automatically power off.
Q6
What should I do if my skin feels hot, red, and painful after using a flashlight (instrument flash)?
A6
●The flashlight may generate some heat. Additionally, please be careful not to touch the mirror during and after exposure. The sensation may vary from person to person, but it may be more noticeable under the following conditions. Please use it on untanded skin and switch to normal mode when using it.
* Output intensity is too high
* Overexposure to the same area
* Exposure to sunburned skin
● Depending on your constitution and physical condition, temporary skin redness or pain may occur. Please discontinue use immediately and apply cooling and moisturizing treatments to the skin. If symptoms persist for 2 days without relief, please discontinue use and consult a doctor.
Q7
It makes a "boon" sound, doesn't it?
A7
The sound is from the built-in fan and is not abnormal or faulty.
The fan will continue to operate for about 30 seconds even after the power is turned off, which is normal.
The fan will continue to operate for about 30 seconds even after the power is turned off, which is normal.
Q8
Please tell me the color of the ring light.
A8
You can choose from three types of color temperature (hue).
Cool light (C) has a daylight color, natural light (N) resembles warm white light, and warm light (W) has a warm incandescent hue.
With various temperatures, 6 levels of brightness adjustment are possible.
Cool light (C) has a daylight color, natural light (N) resembles warm white light, and warm light (W) has a warm incandescent hue.
With various temperatures, 6 levels of brightness adjustment are possible.
If the issue remains unresolved, please contact customer service