We’re here to help. Reach out for order questions, product guidance, returns, or warranty support.
How to Reach Us
Contact form: Use the form below and we’ll reply within 24–48 business hours.
For Order Questions
Please include your Order Number and the email used at checkout so we can assist you quickly.
Returns & Warranty
Returns & Refunds: /pages/returns
If you’re contacting us about a return, attach photos or short video showing the issue.
Shipping & Tracking
If your tracking hasn’t updated for 7 days, contact us and we’ll investigate with the carrier.
Wholesale & Partnerships
For wholesale, PR, or influencer partnerships, email@ am0095572@gmail.com with your details and links.
Data & Privacy
To make a data request (access, correction, deletion), contact contact@ am0095572@gmail.com from the email used on your order/account.
Thank you for choosing LUMSUME.